1. Disclosures in terms of section 43 of the Electronic Communications and Transactions Act:
    1. The full name and legal status of the Website Owner and Intellectual Property Rights Holder is:
      Tanda Tula (Pty) Ltd
      Registration no: 2012/087535/07
    2. The full address of the website owner is detailed hereunder:
      Address: Office #3, First Floor, Rockfig Lifestyle Centre, Hoedspruit Wildlife Estate, Hoedspruit, 1380, Limpopo, South Africa
      Telephone number: +27 15 793 3191
      E-mail address: [email protected]
    3. The website address of this website is:
    4. Physical address for receipt of legal service:
      Office #3, First Floor, Rockfig Lifestyle Centre, Hoedspruit Wildlife Estate, Hoedspruit, 1380, Limpopo, South Africa
    5. Main business:
      The Tanda Tula camps offer a luxurious safari experience to guests.
    6. A booking system is contained on this website setting out accommodation, rates, taxes and other fees and costs;
    7. Payment is accepted in the form of direct transfers, cash or credit card;
    8. Services will be rendered once booking dates have been determined and confirmed by way of payment.
    9. You represent and warrant that you possess the legal right (e.g that you are 18 years or older) to access this Website and to be bound to these terms and conditions and to use this Website with all terms and conditions herein.
    10. Our Privacy Policy represented on this website shall be deemed to be incorporated into these terms and conditions and shall form an integral part of these terms and conditions. We reserve the right to amend our Privacy Policy from time to time with or without notification to you.
    11. In Addition to these Terms and Conditions and our Privacy Policy we also made available our Manual in accordance with Section 51 of the Promotion of Access to Information Act (PAIA) 2 of 2000. Click here to download the PAIA Manual.
    12. Your access to and use of this Website is solely at your own risk.
    13. You agree not to violate these terms and conditions in any manner.
    14. If you are dissatisfied with any aspect of this website, or if you have any complaints about any of the services provided by us please contact us (email address: [email protected])
  2. Intellectual Property Rights:
    The content of this website, including but not limited to all trade marks, articles, photographs, drawings, graphics, logos, images, cinematographic films, video clips and text, is the intellectual property of Tanda Tula and may not be reproduced, adapted, distributed, sold, published, stored, broadcast, modified, transmitted or recorded in any way without prior written consent from Tanda Tula, which consent can be obtained from [email protected]. Any unauthorised reproduction, storage, sale, adaptation, distribution, publication, broadcasting, modification, transmission or recording of the content of this website or any part thereof, will constitute copyright infringement. In the event of the authorised and/or lawful use of a reference and/or quotation from our website, our URL, www.tandatula.com, must be clearly displayed with each and every quotation or reference, as well as the appropriate copyright notice.
  3. Booking system contained on website
    1. The online booking system does not constitute an agreement between Tanda Tula and a user, but constitutes an offer which may or may not be accepted by Tanda Tula.
    2. Tanda Tula reserves the right to decline or execute a booking at its absolute discretion, without the necessity to provide any reasons. Tanda Tula also reserves the right to cancel bookings at its sole discretion.
    3. You hereby acknowledge and agree that your personal data is received by us for the purpose of making a booking and helping us in any future dealings with you.
    4. After payment has been made and a Booking Confirmation has been received the booking is deemed to be final. You have a right to cancel a reservation, subject to administration fees levied in accordance to the Consumer Protection Act 68 of 2008.
  4. Disclaimer and Site submission rules Users of, or visitors to, our website may not post, download, upload or transfer comments, statements or other materials on our website that may be misleading, libellous, obscene, defamatory or that may infringe copyright, trade marks or any other intellectual property rights; or damaging to data, software of the performance of our or any other parties’ computer system. Any such unlawful postings will immediately be removed from our site, without notice or warning. Tanda Tula cannot be held liable for any comments, statements or other materials posted on our website. Tanda Tula has taken all reasonable care in the preparation of the content on this website. Tanda Tula cannot guarantee nor warrant the accuracy or integrity of the information reflected on our site. Tanda Tula shall not be liable for any direct, special, indirect, incidental, consequential (including loss of profit, among other things), punitive, or exemplary; loss or damage which may result from the use of our website or inability to use our site, or any information contained on our website, or services or products provided via our website. Should you wish to rely on any information contained in our website, we recommend that you contact us to verify the information. There may be existing websites which may look similar to our website, which are operated by third parties with whom Tanda Tula may or may not have e-commerce or other business relation (hereinafter referred to as “third party operator websites”). Tanda Tula shall not be liable for the integrity or accuracy of information found or displayed on such third party operator websites, or the services or private practices of such third party operators. Our website contains various hyperlinks to third party operator websites over which we have no control. Tanda Tula disclaims all responsibility and liability in respect of the use of any such hyperlinks, whether directly or indirectly, or the websites to which such hyperlinks point. Hyperlinks found on our website do not imply the endorsement of such links or the websites to which they point, by Tanda Tula.
  5. Non-compliance
    Tanda Tula reserves the right to use IP addresses and cookies to identify users, when we feel it necessary to enforce compliance with our Terms and Conditions, Rules and Policies, or to protect our rights, services or website. Any non-compliance with our Terms and conditions or Rules and Policies will be met with the disclosure of user information to law enforcement authorities. Tanda Tula reserves the right to disallow access to this website.
  6. Agreement in terms of Section 21 of the Electronic Communications and Transactions Act
    1. No information or data on this website constitutes an offer to do business, but is merely an invitation to do business.
    2. No agreement shall be concluded merely by sending a data message to this website or its owners. Valid agreements require an acceptance of an offer by Tanda Tula.
    3. No e-mail message shall be deemed to have been received by Tanda Tula until a response has been issued by Tanda Tula. An automated response, from Tanda Tula, shall not satisfy this requirement.
  7. Severability
    In the event that any of these terms and conditions are found not to be valid or enforceable for any reason whatsoever, such term(s) shall be severable from the remaining terms and conditions. The remaining terms shall not be affected by such invalidity or unenforceability and shall remain enforceable.
  8. Cookies
    A cookie is a small piece of data that a website can store on your browser and later retrieve. Cookies collect non-personal information for business and marketing purposes. The cookies help Tanda Tula to provide a more valuable online experience to users. You can set up your browser to disable cookies, however, this might cause certain features of the Tanda Tulas’ site to be inaccessible.
  9. General
    1. These terms and conditions will be governed by and construed in accordance with South African laws.
    2. These terms and conditions shall be for the benefit of Tanda Tula and may be waived in Tanda Tulas’ own discretion.
  10. Contact Information If you have any questions, queries or wish to request permission to use any part of this website, including linking, framing, or searching please contact us at: Address: Telephone number: +27 15 793 3191 E-mail address: [email protected]

Booking Terms & Conditions

Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.


Bookings can be held as provisional for up to 14 days, after which the booking is required to release or confirm. A 20% refundable deposit is required to confirm the booking.


Once confirmed with a 20% deposit, the booking is held on a status of ‘confirmed with refundable deposit’ until any of the following becomes true:

  • The booking is cancelled in writing by the agent.
  • Another request is received with overlapping dates. At such a time, the 20% refundable deposit shall be required to be converted
  • into a 20% non-refundable commitment fee. At this stage, the booking status changes to ‘confirmed with commitment.’ • In such an event, Tanda Tula will contact the client and give them the option to either confirm with the non-refundable
  • commitment fee or reschedule their dates, or, failing that, to release the booking.
  • At 60 days prior to arrival, when the full payment is due, the booking status changes to ‘confirmed with full-payment.’

Final payment is due 60 days prior to arrival. Any outstanding balance on the total reservation value shall be required to be settled at 60 days prior to arrival.

All refundable deposits, commitment fees and full payments are held in a separate call account and do not become part of the operational cash flow until the guest has stayed.

The amount stated on the invoice is what must be received by Tanda Tula nett of bank charges.


Cancellations must be received and acknowledged by Tanda Tula in writing.

‘Confirmed with refundable deposit’: bookings carry no cancellation fees up to 61 days prior to arrival.

‘Confirmed with commitment’ or ‘Confirmed with full-payment’: in the event of any reservation being cancelled after Tanda Tula has issued a confirmation, for any reason other than a WHO-recognised pandemic that impacts the booking, the following cancellation fees will apply:

  • ‘Confirmed with commitment’: if cancelled more than 60 days prior to arrival, the cancellation fee shall be equal to the 20% non- refundable commitment fee.
  • ‘Confirmed with full-payment’: if cancelled between 60 days prior to arrival, the full reservation value is forfeited.

All cancelled bookings that qualify for a refund, will be refunded less a handling fee valued at 5% of the refund amount.


Tanda Tula will allow postponement of a booking for up to 12 months, if travel is cancelled with a commitment fee or 60 days or less prior to arrival due to a WHO-recognised pandemic directly impacting the guests’ ability to travel (e.g. lockdown, no flights, guest not allowed to board a flight, guest falls ill due to a pandemic and unable to travel).

In the event of a WHO-recognised pandemic directly impacting the ability of Tanda Tula to meet its obligations with respect to the booking, all monies received, including the commitment fee, will be fully refunded (e.g. lockdown in RSA, government restrictions on trade).

Any refund is given at the discretion of Tanda Tula management and will be charge a handling fee valued at 5% of the refund amount.

All travellers are advised to take out fully comprehensive travel insurance with ‘cancellation for no reason’. This insurance must be able to fully cover cancellation of travel fewer than 60 days prior to arrival.

The Terms and Conditions are subject to change without notice.