Out here in the Timbavati, living in these wild spaces, we learn very quickly that nothing is constant, life is full of change. As we see the inevitable comings and goings of the animals so too is it with our Tanda Tula team.
This week we sadly waved goodbye to our incredible duo (now trio) Luke and Britt Street, along with their beautiful new son Lennon. After more than five years as an integral part of the Tanda Tula family they have decided to follow new adventures.
Luke and Britt have both grown as individuals and in their careers during their time here. They have become well-loved members of the team, respected by their colleagues and admired by our many guests and followers.
We know that many of the followers on our various social media platforms will sorely miss Luke’s incredible knowledge and scientific explanations about everything from birds to animals to trees. Not to mention the wonderful filming of our Sofa Safaris by Britt. These two were integral in the launch and success of our extremely famous virtual safaris that became known and loved by thousands of followers. Every day during hard lockdown last year they would be out scouring the plains for footage to show to safari addicts across the globe while they were holed up in their homes. For this we will all be forever grateful, thank you both so, so much.
Your friends and colleagues will miss you and your smiling faces, you have both been an important part of day-to-day life and we are all extremely grateful for the continuous guidance you gave and relationships you maintained.
As you head back to Johannesburg and begin an exciting new chapter in your lives, we know we will see you soon. Your love for this place is deeply instilled in you both and we cannot wait to welcome you back!
Here is a short note from Nina and Don wishing you farewell:
“6 years with you two has been amazing – a fantastic journey working with you and it’s been an absolute pleasure to watch you both grow into the highly competent, effective and super valuable professionals that you have both become. You are both highly skilled, and more importantly multi skilled, individuals that will contribute remarkably to any business venture / career you both embark on. We are honoured to be able to say that you were part of forming Tanda Tula’s success and that you will always remain to be a fundamental part of the Tanda Tula family.
No, this is not goodbye – this is “bon voyage” and we are always here for you both and darling Lennon.”
Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.
Bookings can be held as provisional for up to 14 days, after which the booking is required to release or confirm. A 20% refundable deposit is required to confirm the booking.
Once confirmed with a 20% deposit, the booking is held on a status of ‘confirmed with refundable deposit’ until any of the following becomes true:
Final payment is due 60 days prior to arrival. Any outstanding balance on the total reservation value shall be required to be settled at 60 days prior to arrival.
All refundable deposits, commitment fees and full payments are held in a separate call account and do not become part of the operational cash flow until the guest has stayed.
The amount stated on the invoice is what must be received by Tanda Tula nett of bank charges.
Cancellations must be received and acknowledged by Tanda Tula in writing.
‘Confirmed with refundable deposit’: bookings carry no cancellation fees up to 61 days prior to arrival.
‘Confirmed with commitment’ or ‘Confirmed with full-payment’: in the event of any reservation being cancelled after Tanda Tula has issued a confirmation, for any reason other than a WHO-recognised pandemic that impacts the booking, the following cancellation fees will apply:
All cancelled bookings that qualify for a refund, will be refunded less a handling fee valued at 5% of the refund amount.
Tanda Tula will allow postponement of a booking for up to 12 months, if travel is cancelled with a commitment fee or 60 days or less prior to arrival due to a WHO-recognised pandemic directly impacting the guests’ ability to travel (e.g. lockdown, no flights, guest not allowed to board a flight, guest falls ill due to a pandemic and unable to travel).
In the event of a WHO-recognised pandemic directly impacting the ability of Tanda Tula to meet its obligations with respect to the booking, all monies received, including the commitment fee, will be fully refunded (e.g. lockdown in RSA, government restrictions on trade).
Any refund is given at the discretion of Tanda Tula management and will be charge a handling fee valued at 5% of the refund amount.
All travellers are advised to take out fully comprehensive travel insurance with ‘cancellation for no reason’. This insurance must be able to fully cover cancellation of travel fewer than 60 days prior to arrival.
The Terms and Conditions are subject to change without notice.