Sarah Prinsloo is part of our team
Sarah Prinsloo is part of our team
Human Resource Manager by day, Google ninja by night! In our Hoedspruit office, if we need something (anything really) Sarah can find it before you can say….. Google. It’s a real talent, and we love having her around because she is like our very own Siri.
However, it’s not all fun and games, there is more of a serious side to her role at Tanda Tula. Sarah fulfils the role as Human Resource (HR) manager, which means she is the go-to person for all staff related queries. She also has a seriously creative side and is a whizz at InDesign and Photoshop. She also helps us with a lot of our in-house designs and team newsletters.
Having worked in the safari industry in various roles (from housekeeping to reservations to management) since she was 21, she has years of incredible experience, and loves being part of the dynamic Tanda Tula team. When she is not at the office you will find her with her nose in a good book or taking photos of birds.
She can’t live without her “dogs, family and coffee” – not necessarily in that specific order! And we can vouch for the delicious cappuccinos she makes. Thank goodness, because we are an office obsessed with coffee. If she had to choose her favourite safari destination other than Tanda Tula it would be India, another one of her great loves.
Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.
PROVISIONAL:
Bookings can be held as provisional for up to 14 days, after which the booking is required to release or confirm. A 20% refundable deposit is required to confirm the booking.
CONFIRMED:
Once confirmed with a 20% deposit, the booking is held on a status of ‘confirmed with refundable deposit’ until any of the following becomes true:
Final payment is due 60 days prior to arrival. Any outstanding balance on the total reservation value shall be required to be settled at 60 days prior to arrival.
All refundable deposits, commitment fees and full payments are held in a separate call account and do not become part of the operational cash flow until the guest has stayed.
The amount stated on the invoice is what must be received by Tanda Tula nett of bank charges.
CANCELLED
Cancellations must be received and acknowledged by Tanda Tula in writing.
‘Confirmed with refundable deposit’: bookings carry no cancellation fees up to 61 days prior to arrival.
‘Confirmed with commitment’ or ‘Confirmed with full-payment’: in the event of any reservation being cancelled after Tanda Tula has issued a confirmation, for any reason other than a WHO-recognised pandemic that impacts the booking, the following cancellation fees will apply:
All cancelled bookings that qualify for a refund, will be refunded less a handling fee valued at 5% of the refund amount.
PANDEMIC DISCLAIMER
Tanda Tula will allow postponement of a booking for up to 12 months, if travel is cancelled with a commitment fee or 60 days or less prior to arrival due to a WHO-recognised pandemic directly impacting the guests’ ability to travel (e.g. lockdown, no flights, guest not allowed to board a flight, guest falls ill due to a pandemic and unable to travel).
In the event of a WHO-recognised pandemic directly impacting the ability of Tanda Tula to meet its obligations with respect to the booking, all monies received, including the commitment fee, will be fully refunded (e.g. lockdown in RSA, government restrictions on trade).
Any refund is given at the discretion of Tanda Tula management and will be charge a handling fee valued at 5% of the refund amount.
All travellers are advised to take out fully comprehensive travel insurance with ‘cancellation for no reason’. This insurance must be able to fully cover cancellation of travel fewer than 60 days prior to arrival.
The Terms and Conditions are subject to change without notice.
