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Meet Innocent Mnisi

Shara Burger | Our Family

Although Innocent has been part of the Tanda Tula team on a temporary basis, on and off, for a few years we are thrilled to now have him on a permanent basis. So, here is our official welcome!

This kind, gentle man has spent the last 17 years living in a community on the border of the Greater Kruger. After finishing his schooling, he continued to a Hospitality College in a town nearby, but after a year and a half the travel costs and living expenses became too high and, sadly, he had to drop out.

However, Innocent always knew this was the industry he wanted to be in and his interest in conservation and working as a team with people meant he was determined to find his way back. He caught a lucky break when he met Mike Kendrick and joined a Wild Shots Outreach Photographic course. Mike immediately saw the potential this young man possessed and introduced him to the Tanda Tula family.

Currently Innocent is in a service role at Plains Camp, but he specializes as a butler at Field Camp during the winter months when it is up and running. He loves Field Camp because he points out that you work so closely with guests and forge amazing relationships, also he is part of a team there that may be small but is extremely efficient.

When Innocent is not at work he loves watching soccer, admitting he is not much of a player himself, or you will find him watching National Geographic, he loves anything to do with nature or about wild animals.

Innocent loves living in the Timbavati and coming to work here every day. Each day is different, and you never know what to expect. However, he says he still dreams of maybe doing wildlife photography one day, maybe getting the opportunity to provide content for social media……watch this space!

 

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Booking Terms & Conditions

Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.

PROVISIONAL:

Bookings can be held as provisional for up to 14 days, after which the booking is required to release or confirm. A 20% refundable deposit is required to confirm the booking.

CONFIRMED:

Once confirmed with a 20% deposit, the booking is held on a status of ‘confirmed with refundable deposit’ until any of the following becomes true:

  • The booking is cancelled in writing by the agent.
  • Another request is received with overlapping dates. At such a time, the 20% refundable deposit shall be required to be converted
  • into a 20% non-refundable commitment fee. At this stage, the booking status changes to ‘confirmed with commitment.’ • In such an event, Tanda Tula will contact the client and give them the option to either confirm with the non-refundable
  • commitment fee or reschedule their dates, or, failing that, to release the booking.
  • At 60 days prior to arrival, when the full payment is due, the booking status changes to ‘confirmed with full-payment.’

Final payment is due 60 days prior to arrival. Any outstanding balance on the total reservation value shall be required to be settled at 60 days prior to arrival.

All refundable deposits, commitment fees and full payments are held in a separate call account and do not become part of the operational cash flow until the guest has stayed.

The amount stated on the invoice is what must be received by Tanda Tula nett of bank charges.

CANCELLED

Cancellations must be received and acknowledged by Tanda Tula in writing.

‘Confirmed with refundable deposit’: bookings carry no cancellation fees up to 61 days prior to arrival.

‘Confirmed with commitment’ or ‘Confirmed with full-payment’: in the event of any reservation being cancelled after Tanda Tula has issued a confirmation, for any reason other than a WHO-recognised pandemic that impacts the booking, the following cancellation fees will apply:

  • ‘Confirmed with commitment’: if cancelled more than 60 days prior to arrival, the cancellation fee shall be equal to the 20% non- refundable commitment fee.
  • ‘Confirmed with full-payment’: if cancelled between 60 days prior to arrival, the full reservation value is forfeited.

All cancelled bookings that qualify for a refund, will be refunded less a handling fee valued at 5% of the refund amount.

PANDEMIC DISCLAIMER

Tanda Tula will allow postponement of a booking for up to 12 months, if travel is cancelled with a commitment fee or 60 days or less prior to arrival due to a WHO-recognised pandemic directly impacting the guests’ ability to travel (e.g. lockdown, no flights, guest not allowed to board a flight, guest falls ill due to a pandemic and unable to travel).

In the event of a WHO-recognised pandemic directly impacting the ability of Tanda Tula to meet its obligations with respect to the booking, all monies received, including the commitment fee, will be fully refunded (e.g. lockdown in RSA, government restrictions on trade).

Any refund is given at the discretion of Tanda Tula management and will be charge a handling fee valued at 5% of the refund amount.

All travellers are advised to take out fully comprehensive travel insurance with ‘cancellation for no reason’. This insurance must be able to fully cover cancellation of travel fewer than 60 days prior to arrival.

The Terms and Conditions are subject to change without notice.