Tanda Tula - saving the environment
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Keeping our Footprint Sustainable

Shara Burger | Conservation

At Tanda Tula we are committed to having the smallest possible impact on our environment. We try to integrate our camps with nature as much as possible by using eco-friendly and bio-degradable solutions.

Today, we celebrate Sustainability Day. We have decided to share some of the measures we have taken to keep our footprint light and be as sustainable as possible.

  • We have implemented a bulk supply of clean mineral water, which has allowed us to move away from plastic bottles of mineral water (still and sparkling).
  • We encourage guests to be aware of water consumption.
  • We recycle “grey water” and do regular ground water testing.
  • We use ecological detergents and cleaning agents.
  • We have energy efficient lighting throughout the lodge and our team’s homes.
  • We have double layer geyser insulation to reduce heat loss.
  • We use solar water heating where possible.
  • We recycle tins, paper, plastics, glass and kitchen oil.
  • We recycle biodegradable foodstuffs to local community farmers.
  • We purchase and supplement our firewood from alien species to avoid using wood found in the immediate environment.
  • We minimise the number of game drive vehicles to reduce our impact on the wilderness.
  • We have strict game drive protocols to minimise off-road driving in sensitive areas.
  • We rehabilitate the bush after all off-road sightings.
  • We contribute to reserve management by assisting with erosion-site rehabilitation.
  • We shut down obsolete dams and rehabilitate those areas.
  • We have close working relationships with the researchers in the Greater Kruger.
  • We have team training programs for recycling and litter management and how this benefits the environment.
  • We monitor and constantly implement systems to reduce the use of plastic in our supply chain.
  • We buy locally where possible to minimise our supply chain carbon footprint.

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Booking Terms & Conditions

Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.

PROVISIONAL:

Bookings can be held as provisional for up to 14 days, after which the booking is required to release or confirm. A 20% refundable deposit is required to confirm the booking.

CONFIRMED:

Once confirmed with a 20% deposit, the booking is held on a status of ‘confirmed with refundable deposit’ until any of the following becomes true:

  • The booking is cancelled in writing by the agent.
  • Another request is received with overlapping dates. At such a time, the 20% refundable deposit shall be required to be converted
  • into a 20% non-refundable commitment fee. At this stage, the booking status changes to ‘confirmed with commitment.’ • In such an event, Tanda Tula will contact the client and give them the option to either confirm with the non-refundable
  • commitment fee or reschedule their dates, or, failing that, to release the booking.
  • At 60 days prior to arrival, when the full payment is due, the booking status changes to ‘confirmed with full-payment.’

Final payment is due 60 days prior to arrival. Any outstanding balance on the total reservation value shall be required to be settled at 60 days prior to arrival.

All refundable deposits, commitment fees and full payments are held in a separate call account and do not become part of the operational cash flow until the guest has stayed.

The amount stated on the invoice is what must be received by Tanda Tula nett of bank charges.

CANCELLED

Cancellations must be received and acknowledged by Tanda Tula in writing.

‘Confirmed with refundable deposit’: bookings carry no cancellation fees up to 61 days prior to arrival.

‘Confirmed with commitment’ or ‘Confirmed with full-payment’: in the event of any reservation being cancelled after Tanda Tula has issued a confirmation, for any reason other than a WHO-recognised pandemic that impacts the booking, the following cancellation fees will apply:

  • ‘Confirmed with commitment’: if cancelled more than 60 days prior to arrival, the cancellation fee shall be equal to the 20% non- refundable commitment fee.
  • ‘Confirmed with full-payment’: if cancelled between 60 days prior to arrival, the full reservation value is forfeited.

All cancelled bookings that qualify for a refund, will be refunded less a handling fee valued at 5% of the refund amount.

PANDEMIC DISCLAIMER

Tanda Tula will allow postponement of a booking for up to 12 months, if travel is cancelled with a commitment fee or 60 days or less prior to arrival due to a WHO-recognised pandemic directly impacting the guests’ ability to travel (e.g. lockdown, no flights, guest not allowed to board a flight, guest falls ill due to a pandemic and unable to travel).

In the event of a WHO-recognised pandemic directly impacting the ability of Tanda Tula to meet its obligations with respect to the booking, all monies received, including the commitment fee, will be fully refunded (e.g. lockdown in RSA, government restrictions on trade).

Any refund is given at the discretion of Tanda Tula management and will be charge a handling fee valued at 5% of the refund amount.

All travellers are advised to take out fully comprehensive travel insurance with ‘cancellation for no reason’. This insurance must be able to fully cover cancellation of travel fewer than 60 days prior to arrival.

The Terms and Conditions are subject to change without notice.