Tanda Tula - conservaing

Protecting the Greater Kruger National Park through conservation

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From strength to strength

Shara Burger | Conservation

It’s always incredibly exciting when we take on interns. They are often young people with little or no experience in the safari industry. Although it can be a bit scary (as well as super exciting) for the interns, we absolutely love having the opportunity to help young people from our communities learn and grow, while assisting them in reaching their full potential.

This is exactly the case with Joseph Khosa who joined the Tanda Tula familyalmost a year ago and has gone from strength to strength within camp life.  Joseph arrived with a couple of qualifications under his belt, but had never worked in the safari industry. He has several IT qualifications, including NQF4, as well as experience in programming, systems analysis and networking. Joseph has even been involved in setting up IT centers in his local community.

Over time, he developed a real interest in wildlife and various conservation practices. Joseph had a desire to engage with local communities by appealing to their heritage and traditions, all the while, educating them on best practices in conservation and the wilderness areas that lie on their very doorstep.

His initial visit to Tanda Tula, with Wild Shots,allowed him the opportunity to understand a real guest experience. In his words:  “It was an amazing tour if I may say so. I think it connected and brought me close to the heart of conservation and to my love of animals. It also changed my mentality of not caring about who kills our animals. Today, I know how important it is for me to love and protect them. The Tanda Tula family is the best. They know their position and they know what to do. I have never seen the unity and the love that I have seen at this lodge.  For me, being part of Tanda Tula is a great achievement”.

His goal was set and amazingly, it has been achieved. We are so thrilled to have this young, ambitious man as part of our team. We love showing him how the operation runs and he has worked in almost all departments – learning and gaining knowledge which he can use to keep moving forward. He has also been taught how to make a mean cup of coffee by Vusi (our unofficial lodge barista) and as most of you know at Tanda Tula, that means everything!

 

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Booking Terms & Conditions

Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.

PROVISIONAL:

Bookings can be held as provisional for up to 14 days, after which the booking is required to release or confirm. A 20% refundable deposit is required to confirm the booking.

CONFIRMED:

Once confirmed with a 20% deposit, the booking is held on a status of ‘confirmed with refundable deposit’ until any of the following becomes true:

  • The booking is cancelled in writing by the agent.
  • Another request is received with overlapping dates. At such a time, the 20% refundable deposit shall be required to be converted
  • into a 20% non-refundable commitment fee. At this stage, the booking status changes to ‘confirmed with commitment.’ • In such an event, Tanda Tula will contact the client and give them the option to either confirm with the non-refundable
  • commitment fee or reschedule their dates, or, failing that, to release the booking.
  • At 60 days prior to arrival, when the full payment is due, the booking status changes to ‘confirmed with full-payment.’

Final payment is due 60 days prior to arrival. Any outstanding balance on the total reservation value shall be required to be settled at 60 days prior to arrival.

All refundable deposits, commitment fees and full payments are held in a separate call account and do not become part of the operational cash flow until the guest has stayed.

The amount stated on the invoice is what must be received by Tanda Tula nett of bank charges.

CANCELLED

Cancellations must be received and acknowledged by Tanda Tula in writing.

‘Confirmed with refundable deposit’: bookings carry no cancellation fees up to 61 days prior to arrival.

‘Confirmed with commitment’ or ‘Confirmed with full-payment’: in the event of any reservation being cancelled after Tanda Tula has issued a confirmation, for any reason other than a WHO-recognised pandemic that impacts the booking, the following cancellation fees will apply:

  • ‘Confirmed with commitment’: if cancelled more than 60 days prior to arrival, the cancellation fee shall be equal to the 20% non- refundable commitment fee.
  • ‘Confirmed with full-payment’: if cancelled between 60 days prior to arrival, the full reservation value is forfeited.

All cancelled bookings that qualify for a refund, will be refunded less a handling fee valued at 5% of the refund amount.

PANDEMIC DISCLAIMER

Tanda Tula will allow postponement of a booking for up to 12 months, if travel is cancelled with a commitment fee or 60 days or less prior to arrival due to a WHO-recognised pandemic directly impacting the guests’ ability to travel (e.g. lockdown, no flights, guest not allowed to board a flight, guest falls ill due to a pandemic and unable to travel).

In the event of a WHO-recognised pandemic directly impacting the ability of Tanda Tula to meet its obligations with respect to the booking, all monies received, including the commitment fee, will be fully refunded (e.g. lockdown in RSA, government restrictions on trade).

Any refund is given at the discretion of Tanda Tula management and will be charge a handling fee valued at 5% of the refund amount.

All travellers are advised to take out fully comprehensive travel insurance with ‘cancellation for no reason’. This insurance must be able to fully cover cancellation of travel fewer than 60 days prior to arrival.

The Terms and Conditions are subject to change without notice.