Tanda Tula - Thandi in the Greater Kruger
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Dazzling Thandi

Shara Burger | Our Family

Her beautiful smile and gorgeous hazel coloured eyes make her incredibly memorable, not to mention her fabulous style or the personal fashion accessories she adds to her daily attire. Thandi Mashego is one of the most gentle members of our waitering team at Tanda Tula Safari Camp,and to know her, is to be captivated by her iconic look.

Tanda Tula - Setting up the dining area at Safari Camp

Having grown up in a small community village on the outskirts of the Kruger National Park,Thandi never had the means to visit these wild, open spaces. Going on safari was an expense her mother simply could not afford, but Thandi knew this was what she wanted to experience. She wanted to see the wildlife and be part of this bigger conservation picture.

Thandi joined the Tanda Tula family in February 2017. It was her first job ever and when she arrived, she was incredibly fearful of the elephants and lions. However, now that she has been working in this environment for a while, the wild animals have become a daily occurrence. She is used to seeing elephants drinking form Camp Dam or buffalo feeding across the riverbed. Her love for nature has grown and now she takes great pride in being part of something in the Timbavati.The only time she still feels a bit nervous is on the nights she beautifully lays out a private dinner for her guests on the deck of their tents, then walks back in the dark which reawakens her slight fear.

At first, this fashionista worked in the housekeeping department, but she really wanted to meet guests and get an opportunity to hear their stories. It did not take long for her to prove herself and she showed her willingness to learn and grow. Thandi loves working as a waitress because it gives her the ability to make sure the guests are always happy.

Thandi’s dream when she was at school was to be a lawyer. She has still got her eye on bigger things, but her next goal is to become part of the office team at Tanda Tula and hopefully end up working in reservations. It is such an honour to work with a woman who has so much ambition, and continually wants to improve herself. As a team, we will all support and assist her in any way we can in order for her to reach this next target.

 

 

 

 

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Booking Terms & Conditions

Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.

PROVISIONAL:

Bookings can be held as provisional for up to 14 days, after which the booking is required to release or confirm. A 20% refundable deposit is required to confirm the booking.

CONFIRMED:

Once confirmed with a 20% deposit, the booking is held on a status of ‘confirmed with refundable deposit’ until any of the following becomes true:

  • The booking is cancelled in writing by the agent.
  • Another request is received with overlapping dates. At such a time, the 20% refundable deposit shall be required to be converted
  • into a 20% non-refundable commitment fee. At this stage, the booking status changes to ‘confirmed with commitment.’ • In such an event, Tanda Tula will contact the client and give them the option to either confirm with the non-refundable
  • commitment fee or reschedule their dates, or, failing that, to release the booking.
  • At 60 days prior to arrival, when the full payment is due, the booking status changes to ‘confirmed with full-payment.’

Final payment is due 60 days prior to arrival. Any outstanding balance on the total reservation value shall be required to be settled at 60 days prior to arrival.

All refundable deposits, commitment fees and full payments are held in a separate call account and do not become part of the operational cash flow until the guest has stayed.

The amount stated on the invoice is what must be received by Tanda Tula nett of bank charges.

CANCELLED

Cancellations must be received and acknowledged by Tanda Tula in writing.

‘Confirmed with refundable deposit’: bookings carry no cancellation fees up to 61 days prior to arrival.

‘Confirmed with commitment’ or ‘Confirmed with full-payment’: in the event of any reservation being cancelled after Tanda Tula has issued a confirmation, for any reason other than a WHO-recognised pandemic that impacts the booking, the following cancellation fees will apply:

  • ‘Confirmed with commitment’: if cancelled more than 60 days prior to arrival, the cancellation fee shall be equal to the 20% non- refundable commitment fee.
  • ‘Confirmed with full-payment’: if cancelled between 60 days prior to arrival, the full reservation value is forfeited.

All cancelled bookings that qualify for a refund, will be refunded less a handling fee valued at 5% of the refund amount.

PANDEMIC DISCLAIMER

Tanda Tula will allow postponement of a booking for up to 12 months, if travel is cancelled with a commitment fee or 60 days or less prior to arrival due to a WHO-recognised pandemic directly impacting the guests’ ability to travel (e.g. lockdown, no flights, guest not allowed to board a flight, guest falls ill due to a pandemic and unable to travel).

In the event of a WHO-recognised pandemic directly impacting the ability of Tanda Tula to meet its obligations with respect to the booking, all monies received, including the commitment fee, will be fully refunded (e.g. lockdown in RSA, government restrictions on trade).

Any refund is given at the discretion of Tanda Tula management and will be charge a handling fee valued at 5% of the refund amount.

All travellers are advised to take out fully comprehensive travel insurance with ‘cancellation for no reason’. This insurance must be able to fully cover cancellation of travel fewer than 60 days prior to arrival.

The Terms and Conditions are subject to change without notice.