Risuna Mathebula has only just joined the permanent staff at Tanda Tula Safari Camp,but her history with this camp goes back many years and she has a deeply meaningful connection to this place and the people that work here.
Risumna’s father, Elmon, worked here over twenty years ago, but sadly he passed away and Risuna was left fatherless at a very young age. Elmon’s association with Tanda Tula and friendship with so many of the people who still work here today is the reason for Risuna automatically feeling connected to this camp. She feels that his spirit lives on at Tanda Tula through the people as well as through the beautiful surrounding environment and when she is here, she feels close to the father she lost too soon. It was never a question of where Risuna would end up working once she had finished her schooling and luckily she also has other members of her family who are working in the camp.
After two years working as a temp, doing a variety of jobs in and around the camp, she is now training for the front of house position. She has had to perform a number of new tasks in order to learn all the skills associated with this job such as office work, computer literacy as well as running the bar and curio shop. Each task has been met with equal enthusiasm and enjoyment, although she has a preference for computer work. Risuna has a bright, beautiful smile and her confidence with the guests and her new job is growing each day which is incredibly inspiring to see.
Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.
Bookings can be held as provisional for up to 14 days, after which the booking is required to release or confirm. A 20% refundable deposit is required to confirm the booking.
Once confirmed with a 20% deposit, the booking is held on a status of ‘confirmed with refundable deposit’ until any of the following becomes true:
Final payment is due 60 days prior to arrival. Any outstanding balance on the total reservation value shall be required to be settled at 60 days prior to arrival.
All refundable deposits, commitment fees and full payments are held in a separate call account and do not become part of the operational cash flow until the guest has stayed.
The amount stated on the invoice is what must be received by Tanda Tula nett of bank charges.
Cancellations must be received and acknowledged by Tanda Tula in writing.
‘Confirmed with refundable deposit’: bookings carry no cancellation fees up to 61 days prior to arrival.
‘Confirmed with commitment’ or ‘Confirmed with full-payment’: in the event of any reservation being cancelled after Tanda Tula has issued a confirmation, for any reason other than a WHO-recognised pandemic that impacts the booking, the following cancellation fees will apply:
All cancelled bookings that qualify for a refund, will be refunded less a handling fee valued at 5% of the refund amount.
Tanda Tula will allow postponement of a booking for up to 12 months, if travel is cancelled with a commitment fee or 60 days or less prior to arrival due to a WHO-recognised pandemic directly impacting the guests’ ability to travel (e.g. lockdown, no flights, guest not allowed to board a flight, guest falls ill due to a pandemic and unable to travel).
In the event of a WHO-recognised pandemic directly impacting the ability of Tanda Tula to meet its obligations with respect to the booking, all monies received, including the commitment fee, will be fully refunded (e.g. lockdown in RSA, government restrictions on trade).
Any refund is given at the discretion of Tanda Tula management and will be charge a handling fee valued at 5% of the refund amount.
All travellers are advised to take out fully comprehensive travel insurance with ‘cancellation for no reason’. This insurance must be able to fully cover cancellation of travel fewer than 60 days prior to arrival.
The Terms and Conditions are subject to change without notice.