This is us

The Scott, Jackson and Mathebula families welcome you…

We have a passion for wildlife conservation, for the communities of which we are part and for creating magical experiences. This led three families to join hands in a long-held dream of working together, and we grew to include an exceptional team. Your time with each member of Tanda Tula will be some of the most memorable moments of your stay. Through their extraordinary expertise, passion, personality and warmth, you’ll discover a place of celebration, exploration, inspiration and connection.

Meet the team

Florence

Chief Cheerleader

Happiness hero

Given

Big Brother

Always watching over you and the animals

Stas

Innovation Sherpa

Best table decorator ever

Goodness

Soap Skipper

Keeping the laundry afloat

Dolly

Office Ninja

Dangerously good at everything

Pinky

Rockstar

Everyone loves her

Dale & Hayley

Directors of Everything

Our partners in crime from the very start!

Girly

Nourishment Guru

Best hugger and salad queen

Cecilia

Mamma Africa

She takes care of and loves everyone

Nina & Don

Captain Clever Clogs & Chief Know It All

 

Happiness

Beverage Dissemination Officer

Your glass will never be empty

Chad

Executive Light Bender

Photo safaris with this young man are inspiring

Smiling

Hotshot

This man is destined for greatness

Formen

Executive Sensei

Our other partner in crime & Mr. Super Calm

Lorraine

Direct Mail Demi-God

Everything reservations and more

Vusi

Coffee Jedi

Just have a cup and get to know this inspiring young man

Thabo

Chief Chatter

Sit down, have a drink and just chat – you’ll love this guy

BK

Genius

Maintenance spin-doctor

Thandi

Miss SA

Beauty and brains

Civilized

The Resonator

The guide with the best vibes

Viv

Kingpin

The bookings boss

Bishop

Big Enchilada

It’s all in the ingredients

Ryan

Head Honcho

Celebrity chef and bearded leader

Scotch

Safari Overlord

The guide with it all, knowledge, humor and good looks!

Clenny

Master of Disaster

Best problem solver

Ephraim

Designated Grownup

Wisdom and years of bush life

Jack

The General

Roll out the red carpet for this Master Tracker

Ginger

Chief Heart Officer

The guide with a big heart

Eric

Senior Inspiration Officer

Tracker on the rise

Florence

Chief Cheerleader

Happiness hero

Given

Big Brother

Always watching over you and the animals

Stas

Innovation Sherpa

Best table decorator ever

Goodness

Soap Skipper

Keeping the laundry afloat

Dolly

Office Ninja

Dangerously good at everything

Pinky

Rockstar

Everyone loves her

Dale & Hayley

Directors of Everything

Our partners in crime from the very start!

Girly

Nourishment Guru

Best hugger and salad queen

Cecilia

Mamma Africa

She takes care of and loves everyone

Nina & Don

Captain Clever Clogs & Chief Know It All

 

Happiness

Beverage Dissemination Officer

Your glass will never be empty

Chad

Executive Light Bender

Photo safaris with this young man are inspiring

Smiling

Hotshot

This man is destined for greatness

Formen

Executive Sensei

Our other partner in crime & Mr. Super Calm

Lorraine

Direct Mail Demi-God

Everything reservations and more

Vusi

Coffee Jedi

Just have a cup and get to know this inspiring young man

Thabo

Chief Chatter

Sit down, have a drink and just chat – you’ll love this guy

BK

Genius

Maintenance spin-doctor

Thandi

Miss SA

Beauty and brains

Civilized

The Resonator

The guide with the best vibes

Viv

Kingpin

The bookings boss

Bishop

Big Enchilada

It’s all in the ingredients

Ryan

Head Honcho

Celebrity chef and bearded leader

Scotch

Safari Overlord

The guide with it all, knowledge, humor and good looks!

Clenny

Master of Disaster

Best problem solver

Ephraim

Designated Grownup

Wisdom and years of bush life

Jack

The General

Roll out the red carpet for this Master Tracker

Ginger

Chief Heart Officer

The guide with a big heart

Eric

Senior Inspiration Officer

Tracker on the rise

We’d love to have you join the family.

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Booking Terms & Conditions

Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.

PROVISIONAL:

Bookings can be held as provisional for up to 14 days, after which the booking is required to release or confirm. A 20% refundable deposit is required to confirm the booking.

CONFIRMED:

Once confirmed with a 20% deposit, the booking is held on a status of ‘confirmed with refundable deposit’ until any of the following becomes true:

  • The booking is cancelled in writing by the agent.
  • Another request is received with overlapping dates. At such a time, the 20% refundable deposit shall be required to be converted
  • into a 20% non-refundable commitment fee. At this stage, the booking status changes to ‘confirmed with commitment.’ • In such an event, Tanda Tula will contact the client and give them the option to either confirm with the non-refundable
  • commitment fee or reschedule their dates, or, failing that, to release the booking.
  • At 60 days prior to arrival, when the full payment is due, the booking status changes to ‘confirmed with full-payment.’

Final payment is due 60 days prior to arrival. Any outstanding balance on the total reservation value shall be required to be settled at 60 days prior to arrival.

All refundable deposits, commitment fees and full payments are held in a separate call account and do not become part of the operational cash flow until the guest has stayed.

The amount stated on the invoice is what must be received by Tanda Tula nett of bank charges.

CANCELLED

Cancellations must be received and acknowledged by Tanda Tula in writing.

‘Confirmed with refundable deposit’: bookings carry no cancellation fees up to 61 days prior to arrival.

‘Confirmed with commitment’ or ‘Confirmed with full-payment’: in the event of any reservation being cancelled after Tanda Tula has issued a confirmation, for any reason other than a WHO-recognised pandemic that impacts the booking, the following cancellation fees will apply:

  • ‘Confirmed with commitment’: if cancelled more than 60 days prior to arrival, the cancellation fee shall be equal to the 20% non- refundable commitment fee.
  • ‘Confirmed with full-payment’: if cancelled between 60 days prior to arrival, the full reservation value is forfeited.

All cancelled bookings that qualify for a refund, will be refunded less a handling fee valued at 5% of the refund amount.

PANDEMIC DISCLAIMER

Tanda Tula will allow postponement of a booking for up to 12 months, if travel is cancelled with a commitment fee or 60 days or less prior to arrival due to a WHO-recognised pandemic directly impacting the guests’ ability to travel (e.g. lockdown, no flights, guest not allowed to board a flight, guest falls ill due to a pandemic and unable to travel).

In the event of a WHO-recognised pandemic directly impacting the ability of Tanda Tula to meet its obligations with respect to the booking, all monies received, including the commitment fee, will be fully refunded (e.g. lockdown in RSA, government restrictions on trade).

Any refund is given at the discretion of Tanda Tula management and will be charge a handling fee valued at 5% of the refund amount.

All travellers are advised to take out fully comprehensive travel insurance with ‘cancellation for no reason’. This insurance must be able to fully cover cancellation of travel fewer than 60 days prior to arrival.

The Terms and Conditions are subject to change without notice.